Mike's Carwash

Michael Wilson 3 months ago

Not as good as it used to be. They put very little effort in to spraying off bugs or other spots before entering. One guy barely hit the windshield. It seemed like the vehicles were going through very fast compared to normal, which, resulted in a poor wash ( truck was not dirty at all)and did not dry it well at all. This time through was an absolute waste of money.

Tierney Rigsby 3 months ago

I am extremely disappointed with how Mikel’s Car Wash handled my claim. While going through the wash, the vehicle in front of me became stuck because the driver could not get her car out of neutral and into drive to exit the tunnel. The car wash had to be shut down, and I was forced to slam on my brakes while my vehicle was still being pushed and bouncing on the conveyor near the dryer area. As a result, both of my passenger-side rims were scuffed. I immediately reported the incident and filed a claim. After their investigation, Mikel’s denied responsibility, stating that their car wash is not designed to cause that type of damage. The issue isn’t whether the equipment is “designed” to damage vehicles—it’s that damage occurred during an unusual situation inside their wash, and there was no accountability or willingness to work with a customer who experienced property damage. The lack of concern and customer service after the incident was just as frustrating as the damage itself. I understand accidents happen, but how a business responds afterward matters. Unfortunately, my experience left me feeling dismissed and unsupported as a customer. I will be taking my business elsewhere.

Steve Riley 7 months ago

My sister took her truck through the car wash like she has a 100+ times before and truck was pushed out of the tracks and put Hugh gouge marks in her passenger door. After all is said and done Mike's has denied to repair her$3200 dollars of damage. In the same time period another truck was damaged with the same denial on repairs. It's really sad to say that none of our family and friends will be using Mike's again. Beware

Mike Silen Edited 11 months ago

So My wife took our showroom condition 22 GMC Yukon to the Evansville IN location and the next morning I was getting in to drive it and noticed that a piece of the washing rag material was caught in the passenger front head light with a scratch on 3 dents all within less than a half an inch away. I took photos and went there to file a claim. Of course the denied it . The never called me back answered the phone or returned my calls to even explain . I had to force a call to another department to find out approximately 9 days later. I recommend staying away from there unless you drive a beater because they will not fix any damage they cause your vehicle As you can see this is a zero accident show room condition and there is no gap in the headlight area as stated by someone who has never seen the vehicle. And as you can see their red car wash material next to the 3 damaged spots before the piece broke off.

Wayne-O Edited a year ago

Well… I’m not really impressed with the quality of the prep done before entering the wash. And the wash job done on my Jeep JL is actually disappointing. Most of that could be avoided with the proper prep work - on EACH SIDE AND THE BACK of the vehicle, not just the driver’s side! I left dirty and disappointed. Mike’s is too expensive to get a wash that is incomplete and lacking. They re-washed my Jeep, but once again they didn’t prep it properly before the re-wash! I can say that I won’t be back to waste my time and especially my money!